New Life, New Resolution!

After 7 years of being a full time student, now i just came to the new world as a career woman. Hurm...it's an unexpected to happen at the beginning of my so called 'no-books' life. Ha2.

Knowledge is very important. Without knowledge, i unable to express my ideology. But, Albert Einstain said, "imagination is more important than knowledge". Another quote said that, experience is the best teacher!".

Whatever it is, the great aim of education is not knowledge but action. Knowledge without action is like a tree without fruit. Well said from Al-Ghazali, "ilmu tanpa amal, gila dan amal tanpa ilmu, sia-sia".

And now, i come to new life of reality where i have to apply all my knowledge. From the small world to the world of life. Not lost of the world...ha2. It's all about our knowledge; IQ, EQ, and SQ. How we control all of them in the real life.

Sudong Reception Counter

As a Customer Care Officer at Sudong Sdn. Bhd., patient is a big deal when handling customer especially handling Singaporean customer. We need to learn their culture in order to understand them. What they know is everything can be settled with just a 'click'. Can you imagine, Singaporean set-up their place (after being separated from Malaysia) without any resources but Malaysia got everything from our natural resources; oil, plants and so on. With all that, they able to be the first develop country in Asia pacific in ranking compared to Malaysia.

Sudong's Core Values: Delight, Trust, Positive mindset, Ownership

See....where we are now? We already have everything but could not achieve better than Singapore. They already fiber connection in telecommunication at every single of the place but Malaysia still using cable connection. They are very fast in everything. Malaysia always left behind in term of technology. I think, not only in technology but also in attitude such as road attitude. He2. I think, every Malaysian knows about it.

Customer focus, Teamwork, Challenger spirit, Personal excellence, Integrity, 

All these things is not based on my experience but based on my trainers during my training session. All of them are well-experienced with Singaporean customers. Everything is just a click to serve them!

Pacmanroom.

Almost a month i have been in Sudong. Many things i need to learn and i am still in training schedule for few weeks more. Alhamdulillah, everything goes smooth so far. I'll share something here for next entry if i have time for writing plus wi-fi. They are so many beautiful scenery and designs inside Sudong's office. Serious talking, ma... See you on the next entry! ;)

Snapshot on 1st day reported to Sudong. Sempat lagi tu!!!

during training session

MAY IT BECOME TRUE!

Lama saya biarkan blog saya bersawang tanpa menjalankan proses pembersihan. Mungkin terlalu sibuk dengan proses pembersihan dan pengemasan rumah selama 2 minggu sebaik sahaja saya bergraduasi secara tidak rasmi.

Ketika saya menaip entri ni, sebenarnya saya baru sahaja tamat mengikuti kursus membuat cheese kek & kuih tradisional bermula 21 hingga 23 Jun (Jumaat hingga Ahad) di Institut Skill Tech, Taman Tasik Utama (TTU) Ayer Keroh.

Sebaik sahaja dengar ‘cheese cake’, terus sahaja saya cakap dengan emak saya ‘nak join!’ walaupun saya sebagai peserta menumpang. Pjg ceritanya macam mana bleh dapat title ‘peserta menumpang’. Kira ok la kan, daripada x dapat join langsung. At least dapat ilmu. Free plak tu. First time join kursus yang berbentuk kemahiran macam ni. Dan inilah pertama kali saya keluar dari rumah selepas 2 minggu terperap di rumah dengan keadaan jerebu yang sangat tebal yang kini mencecah IPU 400 pd pagi tadi (Ahad, 23 Jun).

keadaan jerebu di pagi hari jumaat pukul 8.20pg. sampaikan matahri pun nsmpak kabur di pagi hari. 

Saya hampir-hampir tidak mengikuti kursus ni disebabkan miscommunication. Kursus ni limited seat. Only 20 persons and they gave priority to single mother and new entrepreneurship. Hal-hal pendaftaran, saya serahkan kepada emak saya disebabkan dia juga yang memberitahu saya tentang kursus ni. Dipendekkan cerita, pada jumaat pagi tepat pukul 9 pagi saya telah sampi ke tempat program dan nama saya tiada dalam list. Seats already occupied with 20 participants. Nego punya nego, at last dapat join. Bab nego ni serahkan pada emak saya je la…memang terbaik negotiator!

Sebaik sahaja saya melangkah kaki ke dalam kelas untuk sesi teori, semua kerusi telah dipenuhi oleh orang-orang veteran. Hanya beberapa orang sahaja daripada golongan umur seperti saya. Majority golongan umur 30 ke atas. Sometimes, it made me confused whether I need to called them ‘akak’ or ‘mak cik’.

tentatif kursus selama 3 hari: 9pagi hingga 5 petang

First thing first, mesti la kte akan taaruf sesama peserta dan juga cikgu yang akan mengajar kami semua. Cikgu yang mengajar saya kali ini, cikgu Ili Xawani yang sedang 7 bulan hamil. seronok belajar dgn cikgu ni. Haaa...time ni la terasa segan dan rendah diri sebab majority peserta ni dh pernah join macam2 kursus kemahiran anjuran kerajaan dan merupakan pelatih sijil kemahiran. yang pernah join kursus 1 AZAM pn ada. Akhiri zaman miskin. Ha2. Standard la bagi mereka yang dh veteran. Ada yang dah buka bisnes sendiri di rumah. Berbagai-bagai jenis bisnes mereka join. Ada yang menjahit, bisnes cheese tart, kek di pasar malam, roti dan ada juga first time join kursus seperti ni.

Time ni juga akan dibahagikan kumpulan untuk aktiviti dalam bengkel. So, kami akan menjalankan aktiviti memasak dalam kumpulan dan bahan dan peralatan memasak juga diberi dalam kumpulan. payah juga nak form group dalam kalangan ahli yang veteran ni sebab kebanyakan mereka inginkan geng mereka sendiri. Kebanyakan mereka hadir ke kursus bersama rakan-rakan, jiran dan saudara mereka. Tiba-tiba, ada seorang peserta yang saya kira berusia dalam lingkungan 40-an bersuara di dalam kelas,

“Puan, saya rasa baik kita campur2 kumpulan supaya nanti kita dapat belajar dengan orang yang berpengalaman bagi mereka yang muda2 dan kurang pengalaman”.

Keadaan ketika membahagikan kumpulan dipenuhi dengan suara mereka yang menyebut2 nama mereka sendiri untuk ditulis oleh puan pengarah di whiteboard. Inilah kali pertama saya belajar di dalam kelas yang dihadiri oleh golongan veteran. Sungguh menghiburkan hati. Semasa taklimat sedang dijalankan, seperti biasa jika di dalam kelas, saya akan menukar handphone saya kepada silent mode. Tetapi tidak bagi mereka. bunyi deringan handphone semasa sesi taklimat berkali-kali berlaku sehinggakan mereka menjawab panggilan di dalam kelas dengan suara yang agak kuat bagi saya. Kejap-kejap bunyi handset. Keadaan yang agak kurang selesa sedikit apabila terdapat gangguan seperti ini. Tetapi saya tidak la memarahi mereka kerana saya anggap mereka terlupa untuk silentkan handphone atau kurang mahir cara untuk silentkan handphone. Perkara yang sering berlaku pada parents saya juga. Geli hati juga melihat gelagat mereka di dalam kelas yang sungguh aktif. Lebih-lebih lagi saya terpaksa duduk di bahagian belakang kelas. Memang jelas kelihatan reaksi mereka ketika di dalam kelas.

setelah tamat pembahagian kumpulan. aman sikit...

Sebaik sahaja selepas kelas teori, kami akan terus ke bengkel untuk belajar membuat resipi yang pertama iaitu, Japanese cheese cake. Ini adalah kali pertama kali kami bertemu dengan ahli group masing2. Rupa2nya, group saya semuanya golongan orang2 muda except makcik rosnani. Peserta terdiri daripada 22 orang yang semuanya perempuan dan dibahagikan kepada 4 group. So, 2 group mengandungi 5 orang, 2 group lagi mengandungi 6 orang. Group saya terdiri daripada 5 orang; saya, kak azlina, kak fadhlina, kak zalifah dan makcik rosnani. Dalam fikiran, “boleh la dapat makan banyak sikit resipi kek yang kteorang buat.he2”

1st day kursus; dari kiri: saya, kak zalifah, kak azlina, kak fadhlina, makcik rosnani

2nd day 

3rd day

Zalifah (29 thn) seorang tauke roti dan kak azlina (27 thn) tauke pasar malam jual kek di shah alam. Kak fadhlina surirumah. Masa taaruf dalam kelas, dia cakap yang dia first timer join kursus dan merupakan seorang guru tadika pasti. Memang sesuai dgn karakter die yang lemah lembut. Makcik rosnani ni memang sesuai sgt join group org muda sebab dia ni jenis yang gamble2 gitu. Ala2 gaya otai. He2. Masa dia introduce herself, memang geli hati bila dengar lengguk bahasa dia. ada style! Dia ni paling susah nak mintk amek gambar bersama. Memang class lah group kteorg!

Japanese cheese cake yang saya dapat bawa balik rumah hasil masakan group saya

Utk first day, kami hanya sempat buat 1 resipi je. Keesokannya, kami sambung buat blueberry cheese cake, coklat cheese cake dan kuih bakar. Hari ahad pula, kami buat kuih talam berlauk dan tepung pelita. Bila dah masuk bengkel, secara tidak langsung kita akan nampak karakter diri kita yang sebenar. Memang riuh rendah bengkel tu dibuatnya. kelam kabut pun ye makcik2 ni. Maklumlah kebanyakan mereka semuanya dah ‘dapat phd’ utk course bahagian dapur sehinggakan belum sempat cikgu tunjukkan demo untuk cara masakan, mereka dah siap semua bahan mentah seperti kisar kelapa dan sebagainya. Group kami juga yang steady and cool. Setiap kali memasak, group kami la yang terakhir akan siap kek dan kuih sebab sering beralah dengan group lain. Dah la meja di bahagian kami tiada kipas dan sering penuh dengan peralatan masakan. Memang kepanasan dibuatnya sehinggakan saya rasa nak pengsan sebab terlalu lama berdiri dan kepanasan. It’s normal for me since I’m always having low blood pressure.

demo memasak oleh cikgu

coklat cheese cake dan kuih bakar. kuih bakar nampak mcc x cantik tp bila  makan buatan group kami mmg lembut dan sedap!

kuih talam berlauk hasil group kami

blueberry cheese cake. proses terakhir, meletak topping. 

Apabila tamat sahaja bengkel bermakna masakan kami semua dh siap. so, boleh bawa balik dan diagihkan kek dan kuih mengikut citarasa kumpulan masing2. ni yang best bila join kursus pemprosesan makanan. hari2 bawa balik makanan best! FOC kot...

utk hari ke-3, pihak penganjur juga ada menyediakan slot keusahawanan kepada peserta. time ni belajar guna slide power point. hu2. biasalah org veteren x bpe x mahir guna gadget. saya juga la yg jd technician. ha2. kelihatan bosan sedikit pada awal2 slot ni sebab apa yang diajar kebanyakannya saya dh belajar semasa dalam kelas minor business. tapi bila part prosedur2 seperti halal, pakaging dan sebagainya, kelihatan sangat menarik dengan penerangan bersama contoh usahawan2 melayu yang sudah berjya seperti Noraini Cookies, Quetart dan sebagainya. ketika sesi penerangan, otak saya menerawang tentang bisnes yang bakal saya majukan nanti. seolah2 seperti di alam realiti. may it become true! Insya Allah...

sempat saya snap gambar ni. ni adalah kerusi meja yang saya duduk  buat kali terakhir hopefully.

utk slot terakhir kursus ini, ada disediakan quiz dan penyampaian sijil. ada 2 soalan quiz yang sangat senang bagi saya. memang x disangka-sangka, saya akan menjawab soalan quiz ni. haha. soalan dia berbunyi:

"Namakan 2 badan yang menganjurkan kursus ini"

mula2, ada la 4-5 orang yang angkat tangan nk jawab tp saya x angkat tangan sbb saya nk bagi peluang kpd peserta lain. soalan pn senang sangat dan saya fikir yang saya ni hanya peserta menumpang.

ada sorang peserta ni menjawab: RTC dan JPK

puan pengarah minta jawapan dalam nama penuh. dia jawab: Pusat Transformasi Bandar dan Jabatan Pembangunan Kemahiran 

jawapan betul tapi puan pengarah minta jawab RTC dengan akronim yg betul. peserta tadi jawab, "REFORMASI TRANSFORMASI CENTER" haha... memang kena cop anti-kerajaan nampaknya tp saya nampak peserta tu bawa goody beg  berlogo dacing. 

at last, saya pn volunteer jawab. RURAL TRANSFORMATION CENTER. ops...sape kerajaan, sape pembangkang ni??? x pasal2 dapat hadiah jam dinding. haha. sebagai pengganti loyang sebab setiap peserta akan dapat loyang utk buat kek dan loyang kuih bakar setiap satu. tapi peserta menumpang mcm sy ni x dpt la... mungkin sebab mereka x biasa dengar perkataan 'rural' agaknya...nk sebut pn payah. Alhamdulillah....rezeki. so many input that have been grasped. 

Malaysia’s 13th General Election-Nomination Day!

20^th April 2013 has been the most exhilarating and exciting day for all political thinker especially those who have been nominated as nominee in general election. Nomination day is the most anxiety day which is 14 days road to polling day. It indicates that campaign period begins officially. 

A big crowd had been gathered at each nomination center with their all sorts of campaign materials and the enthusiastic cheer from all supporters that represent their own parties. The supporters marched together to the nomination center to accompany the candidates.

Here, we can see the real attitude of supporters who represented their parties. It’s all about emotion and patient. How we control our emotion when encounter with our contestant? Are you strong enough? Do we care the ‘adab’?

This is one example of emotion that happened in my fb's wall. No facts. Auta semata2. 

People who are cyber-based oriented know better what is really happened. It’s easy to distinguish between who will be on the right track. Government still has its power to conquer upon the media. So, undoubtedly they can do anything in many ways to deceive the residents itself but they cannot deceive the resident’s minds who are able to judge and analyze wisely.

After 55 years BN’s regime, we need changes this time! Corruption becomes crucial. No matter what, we will struggle for the battle of Malaysia! May Allah ease us for the prosperity of Islam!

I choose to vote for Islam!

VOTE FOR PAKATAN RAKYAT!

Nice Entry from NST: A LIFETIME OF LEARNING

Abraham Lincoln once said, “I do not think much of a man who is not wiser today than he was yesterday”. This opens the premise that learning is a daily adventure that one carries and explores throughout a lifetime.

Learning doesn’t stop just because school does. People who are truly effective generally do not get that way by sitting still, they apply themselves to constant learning, and competing against themselves to grow and learn day-by-day.

Make a commitment to yourself to learn something new every day, and you will not only enjoy what you discover, but you will be able to apply your knowledge and become a teacher to future generations. Here’s how:

1.  Learn how you learn: Determine your own preferred learning style or styles. Note what learning techniques are most effective for you and use them as much as is practical, such as viewing online tutorials on websites like youtube if you are more visual learner. Most people learn through multiple methods, but favour one or two. Use your preferences to your advantage.

2.   Learn where your talents and interests lie: try many different things so you don’t box yourself into believing that you are only good at few things. It is probable that you that you are good at many things, but you won’t know until you have tried.

Be wary of past memories that tell you to stay away from certain things.

As you grow, you develop more experience, coordination, responsiveness, and confidence that one experience can’t teach, but you can apply to relearn an old experience.

3.   Look at learning as an exploration and opportunity: don’t just force yourself to learn things because they are important or necessary. Instead, learn things that you need to learn alongside thing you love to learn. Follow your heart, as well as your sense of duty.

   4.    Learn the basic: it can be a grind at times, but you will be able to remember, connect, and figure out all kinds of complicated thing through relatively few, simple, building blocks, if you learn some math and natural-science concepts. You can look up precise formulas and trivia again later, but the concepts will do the most good and save a lot of time in repeated look-ups if mostly learned by heart.

   5.   Read, read, read: make friends with your local library and new and used book sellers. Reading is portal into other world, and into the minds of your fellow human being. Through reading, you will never stop learning and being amazed by the incredible creativity, intelligence, and even banality of the human species. Wise people read lots of book, all the time; it is as simple as that. And reading will help you to learn the discoveries and mistakes of others who have gone before you.

    6.  Broaden your definition of learning: take a look at the Theory of Multiple Intelligence if you don’t know it yet. Consider how you might fit it, and where you can improve. Refine your existing skills. Are you already good at cooking? Computers? Teaching? Playing saxophone? Hone these skills and take them to the next level. Try new things, both inside and outside your preferred skills area.

    7.  Do things outside your vocation: as an adult, your experience may be your best teacher. Whether you work for pay, or volunteer your time, focus on a project or tinker with whatever grabs your attention, try lots of things and notice the results. Apply the results to other things in your life, to expand the value of what you have learned. You never know when an opportune discovery may arise as a result of your observation and innovative approaches.

    8.   Create: not all learning comes from outside you. In fact, some of the most powerful learning happens when you are creating or formulating something for yourself. Creation, like intelligence, can be artistic or scientific; physical or intellectual; social or solitary. Try different media and methods and refine the ones that you like the most.

Adapted from: NST, CLASSIFIED, 27^TH MARCH 2013